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Partners |
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Committed to the success of Contact Centers in Africa, AITEC Africa, in association with LiveBean Consulting announces the launch of best-in-class practical learning & certification program – Certified Contact Center Strategic Leader, based on Award Winning ‘Masters Series in Call Center Management, by The Call Center School’
CCCSL – Certified Contact Center Strategic Leader, is a Practical Learning & Certification program designed specifically for call center managers, directors and leaders, to equip them with skills and competencies applicable to the unique and specialized world of call center operations to achieve business excellence. CCCSL is not a mere training program. It is in absolute sense a ‘Learning Program’, must for all contact center leaders.
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LiveBean – AITEC Africa initiative |
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Ryan Moroney Events Director Telephone: +44 (0)1480 880774 UK Mob: +44 (0)7815 562229 |
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Prachi Sarin Manager Client Services & Research Telephone: +91-124-4269889 Mobile: +91-98730-19969 |
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Email: |
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Email: |
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· For other Award winning training tracks view our training solutions |
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· For Workforce Management |
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· For Practical consulting solutions to transform your contact center in to a highly profitable business unit please review our consulting solution |
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About AITEC
Since 1978 AITEC Africa has been focused on its core business of facilitating the development of ICT in Africa. AITEC embraces a philosophy of empowerment and this reflected in its business model and day to day operations. AITEC Core Business Units are as follows:
· Conferences and Exhibitions · Training · Publishing
Backed by nearly 20 years of brand integrity, Currently AITEC is organizing and hosting events in the following areas: Satellite, Wireless Broadband & VoIP, East and West Africa (Nairobi, Kenya; Lagos, Nigeria); Outsourcing & Contact Centre (Mauritius; Nairobi, Kenya; Abuja, Nigeria), African Banking Technology, West & East Africa (Lagos, Nigeria; Nairobi, Kenya), ICT Applications in the Oil & Gas Industry, Lagos, Nigeria - and more - see conferences
For any query and scheduling in-house programs please contact: |
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