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Training Calendar |
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India |
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To schedule an in-house training program for any of our tracks, exclusively for your organization please write to us at
We will get in touch with you within 24 hours to understand your specific requirements and submit a customized proposal. |
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About Us |
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Careers |
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2009 Dates |
Event Title |
Trainer/Partner |
City |
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4- 6 March |
Certified Contact Center Strategic Leader – Module: Certification of Proficiency in Customer Relationship Management |
Mahesh Punia |
New Delhi, India |
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8 - 10 April |
Certified Contact Center Strategic Leader – Module: Certification of Proficiency in Customer Relationship Management |
Mahesh Punia |
New Delhi, India |
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27 – 29 April |
Certified Contact Center Strategic Leader – Module: Certification of Proficiency in People Management |
Puneet Lamba |
New Delhi, India |
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12- 14 May |
Team Leader – Operations Management |
Mahesh Punia |
New Delhi, India |
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2 – 5 June |
Workforce Management |
Mahesh Punia |
New Delhi, India |
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22 – 24 July |
Team Leader – Performance excellence |
Mahesh Punia |
New Delhi, India |
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23 – 25 September |
Team Leader – Process Excellence |
Mahesh Punia |
New Delhi, India |
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14 – 16 October |
Certified Contact Center Strategic Leader – Module: Certification of Proficiency in Business School Essentials |
Mahesh Punia |
New Delhi, India |
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4 – 5 November |
Customer Relationship management |
Mahesh Punia |
New Delhi, India |
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1 -2 December |
Quality Assurance |
Puneet Lamba |
New Delhi, India |