|
Training Calendar |
|
Kenya |
|
To schedule an in-house training program for any of our tracks, exclusively for your organization please write to us at
We will get in touch with you within 24 hours to understand your specific requirements and submit a customized proposal. |
|
About Us |
|
Careers |
|
2009 Dates |
Event Title |
Trainer/Partner |
City |
|
9 - 11 March |
Certified Contact Center Strategic Leader Module: Certification of Proficiency in Customer Relationship Management |
Mahesh Punia |
Nairobi, Kenya |
|
31 March 3 April |
Workforce Management |
Mahesh Punia |
Nairobi, Kenya |
|
20 -22 May |
Certified Contact Center Strategic Leader Module: Certification of Proficiency Operations Essentials |
Mahesh Punia |
Nairobi, Kenya |
|
1 5 June |
Six Sigma Green Belt |
Puneet Lamba |
Nairobi, Kenya |
|
8 - 9 June |
Quality Assurance |
Puneet Lamba |
Nairobi, Kenya |
|
6- 8 July |
Team Leader Operations Management |
Puneet Lamba |
Nairobi, Kenya |
|
5 7 August |
Certified Contact Center Strategic Leader Module: Certification of Proficiency Business School Essentials |
Mahesh Punia |
Nairobi, Kenya |
|
16 18 September |
Team Leader People management |
Puneet Lamba |
Nairobi, Kenya |
|
7 9 October |
Certified Contact Center Strategic Leader Module: Certification of Proficiency in People Management |
Puneet Lamba |
Nairobi, Kenya |
|
10 12 November |
Team Leader Performance excellence |
Puneet Lamba |
Nairobi, Kenya |
|
16 18 December |
Team Leader Process Excellence |
Puneet Lamba |
Nairobi, Kenya |