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Training Calendar |
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Nigeria |
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To schedule an in-house training program for any of our tracks, exclusively for your organization please write to us at
We will get in touch with you within 24 hours to understand your specific requirements and submit a customized proposal. |
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About Us |
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Careers |
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2009 Dates |
Event Title |
Trainer/Partner |
City |
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25 – 27 February |
Certified Contact Center Strategic Leader – Module: Certification of Proficiency in Customer Relationship Management |
Mahesh Punia |
Lagos, Nigeria |
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11 – 13 March |
Certified Contact Center Strategic Leader – Module: Certification of Proficiency in People Management |
Puneet Lamba |
Lagos, Nigeria |
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21 – 24 April |
Certified Contact Center Strategic Leader – Module: Certification of Proficiency in Operations Management |
Mahesh Punia |
Lagos, Nigeria |
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11 – 12 May |
Quality Assurance |
Puneet Lamba |
Lagos, Nigeria |
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16 – 19 June |
Workforce Management |
Mahesh Punia |
Lagos, Nigeria |
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19-21 August |
Team Leader – Operations Management |
Puneet Lamba |
Lagos, Nigeria |
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9 – 11 September |
Certified Contact Center Strategic Leader – Module: Certification of Proficiency in Business School Essentials |
Mahesh Punia |
Lagos, Nigeria |
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11 – 12 November |
Team Leader – Process Excellence |
Mahesh Punia |
Lagos, Nigeria |
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16 – 18 December |
Team Leader – Performance Excellence |
Mahesh Punia |
Lagos, Nigeria |