Tools

QuikStaff is a software tool developed by The Call Center School to assist in the calculation of call center resource requirements. QuikStaff uses sophisticated mathematical modeling to assist call center professionals in evaluating a variety of staffing, service, and cost tradeoffs.

Copyright and Disclaimer

QuikStaff software may not be reproduced, transmitted, or transcribed in any form or by any means without written permission of The Call Center School.

The Call Center School disclaims and excludes any and all implied warranties of merchantability, title, and fitness for a particular purpose. The Call Center School does not warrant that QuikStaff will satisfy any requirements or that the software and documentation are without defect or error. The Call Center School shall not be responsible for lost profits, loss of data, or any incidental or consequential damages of any kind resulting from use of the software.

Explanatory note